FREE First Class shipping on
U.S. orders over $100. |
|
HOW
TO ORDER
Online:
Order securely through my online shopping cart. Add items to
your cart by clicking the “add to cart” buttons.
To view the items in your cart and/or checkout, click the “view
cart” link. Once you have placed your order using your
Visa or MasterCard, you will receive an order confirmation email,
provided you have entered your email address.
PLEASE NOTE: if your browser does not support SSL encryption,
please use one of the other forms of ordering. Secure pages have
URL addresses that begin with "https" instead of "http,"
and the "security" icon on your browser window will
appear as a yellow, closed padlock.
Email:
You can send me an email: [email protected].
Please provide me with all item details (item number, color,
size, etc.) along with a telephone number where I can reach
you in case of any questions. Remember: Email is not secure.
Do not send your credit card information through email. If
you are paying by Visa or MasterCard you can call me with your
numbers (or I can call you).
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CREATORS
OUTLET ITEMS
I am featuring some of my pieces on Creators
Outlet, an artisan's marketplace.
When ordering
items with this button, you will be directed to the Creators Outlet
website and to the page listing the item. Your payment will be
processed through Creators Outlet. No additional shipping charges
are added to the price and all items are shipped directly
to you from me. Click
to read the Creators Outlet Privacy Policy
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FORMS
OF PAYMENT
I accept Visa and MasterCard, both online and over
the phone. I also accept personal checks, cashier's checks, and
money orders. I ship all orders when payment is received or successfully
processed. (When ordering online please be sure the billing
address you've entered is the same as your credit card billing
address. Orders cannot be processed if these do not match).
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SHIPPING
/ DELIVERY
FREE Shipping:
Shipping is free on all U.S. retail orders over $100.00.
(Excludes International orders, U.S. Express Mail delivery orders,
and wholesale orders.) See
below for all shipping costs.
US Shipping:
I ship all U.S. packages USPS First Class, Priority Mail, or Express
Mail. All packages are automatically insured and require
a signature confirmation upon delivery. Please allow up to
10 days for delivery (depending on your shipping choice). If there
will be a delay in shipping on my end, I will notify you. Please
be sure you have provided me with your correct shipping address
and telephone number.
International Shipping:
I ship all international packages USPS Global Priority (please
be aware that there is no insurance available and I cannot be
held responsible for undelivered packages.) Customs fees, import
duties, or taxes may be levied by the receiving country. These
charges are the responsibility of the buyer. For more information
on your country's customs policies you may contact your local
customs office. Please note that the Postal Service does not deliver
to all countries.
If you wish to have your package insured, I can ship either
Global Express (3-5 days delivery time) or Global Airmail Parcel
Post (4-10 days delivery time). Please email me and I will send
you the shipping cost for your approval before I process your
order.
Delivery:
Available items purchased directly through my website are usually
shipped within 3-5 days of purchase. If you've requested
custom pieces made to order, your order may take a few weeks to
ship depending on the style of the piece and gemstones available.
If you require a rush order I will do my best to ship as quickly
as possible.
Accidents can happen...
Hopefully this will never happen, but if your items arrive damaged,
please keep all original packaging materials and send me an email
at [email protected],
or call me at 205-248-9972 for instructions.
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SHIPPING
COSTS GRID
| Delivery
Options |
Levels |
Ship
Cost |
Delivery
Time |
| US
- First Class (insured) - Letters, envelopes, and
small packages weighing 13 ounces or less. |
up
to $50.00 |
$3.50 |
1-3
days |
| $50.01-100.00 |
$5.00 |
| $100.01and
up |
FREE |
| US
- Priority Mail (insured) - Delivery in an average
of 2-3 days. |
up
to $50.00 |
$5.50 |
2-3
days average |
| $50.01-100.00 |
$7.00 |
| $100.01
and up |
FREE |
| US
- Express Mail - Next day delivery to many locations,
guaranteed. |
up
to $100.00 |
$12.00 |
Overnight
to most areas |
| $100.01-200.00 |
$15.00 |
| $200.00-300.00 |
$18.00 |
| 300.01
and up |
$20.00 |
|
Canada/Mexico
- Global Priority - Packages under 4 pounds shipped
to 51 major countries.
(Insurance
not available)
|
up
to $50.00 |
$5.00 |
4-6
days |
| $50.01-100.00 |
$6.00 |
| $100.01-150.00 |
$7.00 |
| $150.01-250.00 |
$8.00 |
| $250.01
and up |
$9.00 |
International
- Global Priority - Packages under 4 pounds shipped
to 51 major countries.
(Insurance not available) |
up
to $50.00 |
$5.00 |
4-6
days |
| $50.01-100.00 |
$7.00 |
| $100.01-200.00 |
$8.00 |
| $200.01-300.00 |
$9.00 |
| $300.01
and up |
$10.00 |
|
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ITEM
AVAILABILITY & PRICING
Most of the pieces I offer for sale on this site are one-of-a-kind.
I will usually be very quick to update when items are sold. If,
however, I'm not fast enough, and the piece you've ordered is
unavailable, I will email you to let you know (your credit card
will not be charged). It may be possible for me to make another
in the same style and with the same or similar gemstones, colors,
etc. I will let you know this also in my email and you can decide.
Prices are subject to
change based on the current market price of sterling silver, gemstone
beads, findings and other supplies.
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ABOUT
SOLD ITEMS
If you see
a SOLD item that you like, I can usually make another similar
piece, so please
email me
with your ideas! If you'd like a certain design made with a different
gemstone, or color, email me
and I will let you know the cost and how long it will take to
complete.
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SPECIAL
REQUESTS / COMMISSIONS
I welcome commissions and special requests! Let me know what style
and materials you are interested in and I will let you know the
cost, stone availability, and how long it will take to complete.
I require a non-refundable 50% deposit on all commissions and
special requests. All commission and special request sales are
final.
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RETURN
POLICY
I stand behind all of my work. All items are returnable for credit
or refund (less shipping) if returned in original condition within
30 days of receipt of shipment. If you paid by credit card, I
will credit your account. If you paid by check or money order,
I will issue a check. Please call or email me before returning
an item.
If your jewelry should ever break, just
return it to me (with all of its original pieces), and
I will fix it for you. This is good for a lifetime and all you
ever pay is shipping.
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SECURITY
STATEMENT
All personal information you submit when ordering through my website,
including credit card number, name, and address, is encrypted
with Secure Sockets Layer (SSL) technology. Secure pages have
URL addresses that begin with "https" instead of "http,"
and the "security" icon on your browser window will
appear as a yellow, closed padlock.
Please note: email is not encrypted, and is not a secure means
of transmitting credit card numbers.
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PRIVACY
POLICY
The personal information and email address you provide will ONLY
be used to process your order, reply to your feedback, or send
you new product updates. It will never be shared with any other
company for any reason.
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CONTACT
ME
If you have any questions at all about the above information,
or anything else on my website, please don't hesitate to contact
me.
Email:
[email protected]
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Join
the MLCreations Mailing List!
Stay informed
of sales and new pieces being added to my site:
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